Skip to main content

​
Empty state

Empty state gives the user an explanation when a list, integration, or process has no content. It is better than a blank area because it tells the user whether the situation is normal.

​
Availability

Empty state can be used in every placement and structure block, including Repeater.

​
Add and configure

  1. Add Empty state from Structure.
  2. Enter a required Title.
  3. Optionally add a Message with an explanation or next steps.
The title and message can contain dynamic values.

​
Data, rules, and steps

Normally, use a visibility rule, e.g.:
  • show when “Associated deals · Count is 0”;
  • show when a connector field is empty;
  • show when a form choice means no follow-up is needed.
Combine it with the opposite rule on the table, chart, or repeater so only one state is shown.

​
Limitations and tips

The schema supports an optional illustration, but it cannot be enabled in the current designer. Empty state has no built-in action. Add a separate CRM action or button if the user should be able to resolve the situation directly.